Can I filter to log only urgent customer inquiries?

Yes, you can filter WhatsApp messages based on urgency indicators such as specific keywords. Define what 'urgent' means to you, and DryMerge will filter accordingly.

Can I categorize inquiries by topic?

Yes, you can specify categories, and DryMerge will sort and log the customer inquiries into the respective sections in Google Docs.

Which people use this automation? What do they use it for?

Customer support teams frequently use this automation to manage and track customer inquiries more efficiently, ensuring timely and organized responses.

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Google Docs + WhatsApp

Log Customer Inquiries from WhatsApp to Google Docs

Effortlessly log customer inquiries received on WhatsApp into Google Docs for better tracking and response management. Ideal for customer support teams who handle numerous queries and need an organized way to manage them.

New Inquiry Message

Triggers when a new customer inquiry is received on WhatsApp.

Log Inquiry to Doc

Creates a Google Doc entry with the inquiry details.

See more Google Docs to WhatsApp integrations or use AI to customize your automation.

or pick a common variation below

Compile Feedback from WhatsApp to Google Docs

Google Docs + WhatsApp

Log Technical Issues from WhatsApp in Google Docs

Google Docs + WhatsApp

Track Inventory Updates from WhatsApp in Google Docs

Google Docs + WhatsApp

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer inquiries from WhatsApp to Google Docs"

Log customer inquiries from WhatsApp to Google Docs

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Docs + WhatsApp.

Create Doc

Creates a new Google Doc

Delete Doc

Deletes a Google Doc

Update Doc

Updates an existing Google Doc

Read Doc

Reads details of a Google Doc

Search Docs

Searches Google Docs

New Google Doc

Triggers when a new Google Doc is created

Send Message

Sends a WhatsApp message to a specified number

Change Status

Changes current WhatsApp status

Read Messages

Reads WhatsApp messages from a given conversation

New Message

Triggers when a new message is received from a specified number

App details

Google Docs

Google Docs is a web-based word processing application for creating, editing, and collaborating on documents. Generate documents and populate templates.

WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.