How can I filter for high-priority customer service requests?

DryMerge allows you to filter messages based on priority. Specify the criteria that define a high-priority request for you, such as specific keywords or urgency indicators, and DryMerge will handle the rest.

Can I use this with Google Sheets instead of Airtable?

Yes, you can use this with Google Sheets instead of Airtable. Just describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is popular among customer support teams who need to document and follow up on customer service interactions efficiently. It helps in maintaining a clear and organized record of all service requests.

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Airtable + Discord

Log Customer Service Requests from Discord to Airtable

This use case ensures that customer service interactions on Discord are seamlessly recorded in Airtable, making it easy to track and follow up on each request. This automation benefits customer support teams by ensuring no request slips through the cracks, leading to improved customer satisfaction and efficient service management.

New Service Request

Triggers when a new customer service request is posted in Discord.

Log Request

Logs the customer service request details in an Airtable table.

See more Airtable to Discord integrations or use AI to customize your automation.

or pick a common variation below

Archive Learning Resources from Discord to Airtable

Airtable + Discord

Log Contest Submissions from Discord to Airtable

Airtable + Discord

Log Community Resource Links from Discord to Airtable

Airtable + Discord

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer service requests from Discord to Airtable"

Log customer service requests from Discord to Airtable

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Discord + Airtable.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Discord

Discord is a voice, video, and text communication platform. Automate community management and engage with members through chat.

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Get Started with DryMerge

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