Instagram + Zendesk
Log Instagram stories mentions as Zendesk tickets
This use case helps social media and support teams by creating Zendesk tickets for mentions of your brand in Instagram stories. It ensures that all customer interactions involving your brand in stories are tracked and addressed in a timely manner.
New Story Mention
Triggers when your brand is mentioned in an Instagram story.
Create Zendesk Ticket
Generates a new ticket in Zendesk for the mention.
See more Instagram to Zendesk integrations or use AI to customize your automation.
or pick a common variation below
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Log Instagram stories mentions as Zendesk tickets"
Log Instagram stories mentions as Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Instagram + Zendesk.
New Instagram Post by User
Triggers when a specific user posts a new photo or video on Instagram.
New Instagram Story by User
Triggers when a specific user posts a new story on Instagram.
New Instagram Follower
Triggers when a specific user gains a new follower on Instagram.
New Instagram Comment on Post
Triggers when a new comment is added to a specific user's post on Instagram.
New Instagram Like on Post
Triggers when a specific user's post receives a new like on Instagram.
New Instagram Mention
Triggers when a specific user is mentioned in a post or comment on Instagram.
New Instagram Direct Message
Triggers when a specific user receives a new direct message on Instagram.
Create Instagram Post
Creates a new photo or video post on a specific user's Instagram account.
Create Instagram Story
Creates a new story on a specific user's Instagram account.
Send Instagram Direct Message
Sends a new direct message from a specific user's Instagram account.
Follow Instagram User
Follows a specific user on Instagram from a specific user's account.
Unfollow Instagram User
Unfollows a specific user on Instagram from a specific user's account.
App details
Instagram is a photo and video sharing social networking service. Post content, engage with followers, and monitor hashtags and mentions to drive brand awareness.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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