How can I filter for only critical IT support ticket emails?

DryMerge allows you to filter emails by their priority level. Simply specify the criteria that define 'critical' for you, such as specific keywords or sender, and DryMerge will handle the rest.

Can I use this with Google Sheets instead of Airtable?

Yes, you can use this with Google Sheets instead of Airtable. Just specify the changes you need, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is useful for IT support teams to manage and organize their support ticket emails efficiently, ensuring prompt responses and resolutions.

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Airtable + Microsoft Outlook

Log IT Support Ticket Emails from Outlook to Airtable

Enhance IT support efficiency by automatically logging IT support ticket emails received in Outlook into Airtable. This automation helps in effectively managing and resolving IT issues by keeping a detailed, organized record of all support requests.

New Support Ticket Email

Triggers when an IT support ticket email is received.

Log Ticket in Airtable

Adds the email details to an Airtable support tickets table.

See more Airtable to Microsoft Outlook integrations or use AI to customize your automation.

or pick a common variation below

Log Important Client Emails from Outlook to Airtable

Airtable + Microsoft Outlook

Log High-Priority Emails from Outlook to Airtable

Airtable + Microsoft Outlook

Log Workplace Accident Emails from Outlook to Airtable

Airtable + Microsoft Outlook

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log it support ticket emails from Outlook to Airtable"

Log it support ticket emails from Outlook to Airtable

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Airtable + Microsoft Outlook.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Microsoft Outlook

Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.

Related apps

Google Sheets

Spreadsheet Management

Notion

Workspace Collaboration

Coda

Document Collaboration

Gmail

Email Client

Google Calendar

Calendar Events

Get Started with DryMerge

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