Can I set filters for high-priority tickets?

Certainly, you can set filters to log only high-priority tickets. DryMerge will ensure only the specified tickets are logged.

Can I customize the support ticket fields logged?

Yes, you can specify which fields from the support tickets you want to log, and DryMerge will handle the customization accordingly.

Which people use this automation? What do they use it for?

Customer support teams and managers utilize this automation to effectively track and manage support tickets, ensuring timely and accurate resolutions.

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Google Drive + Shopify

Log Shopify Customer Support Tickets in Google Drive

Streamline your support process by logging all customer support tickets from Shopify into a Google Drive spreadsheet. This automation assists support teams in keeping track of all issues raised and ensuring prompt and well-documented responses.

New Support Ticket

Triggers when a new support ticket is created in Shopify.

Add Ticket to Sheet

Logs the ticket details into a Google Drive spreadsheet.

See more Google Drive to Shopify integrations or use AI to customize your automation.

or pick a common variation below

Record New Shopify Customer Accounts in Google Drive

Google Drive + Shopify

Store Shopify Email Subscriptions in Google Drive

Google Drive + Shopify

Log Shopify Customer Feedback in Google Drive

Google Drive + Shopify

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log Shopify customer support tickets in Google Drive"

Log Shopify customer support tickets in Google Drive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Shopify.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

New Order

Triggers when a new order is created in Shopify

Order Updated

Triggers when an existing order is updated in Shopify

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Shopify

Shopify is an e-commerce platform for online stores and retail point-of-sale systems. Manage products, process orders, and automate key parts of your e-commerce business.