How can I filter for major updates only?

DryMerge allows you to filter updates based on specific criteria such as status changes or specific fields. Specify these criteria, and DryMerge will handle the filtering.

Can I group updates by ticket ID?

Yes, you can group updates by ticket ID. Just describe how you want the grouping to be done, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

This automation is used by support teams who need to maintain accurate and detailed records of ticket progress.

Home Contact Pricing Apps Blog

Coda + Zendesk

Log Zendesk Ticket Updates in Coda

Keep a detailed log of all updates made to Zendesk tickets directly in Coda. Ideal for support teams who need to maintain accurate records of ticket progress.

Updated Zendesk Ticket

Triggers when a support ticket is updated in Zendesk.

Add Update Log to Coda

Logs the update details as a new row in Coda.

See more Coda to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Track Zendesk Tickets in Coda

Coda + Zendesk

Notify Zendesk Ticket Creations in Coda

Coda + Zendesk

Sync Zendesk Ticket Tags with Coda

Coda + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log Zendesk ticket updates in Coda"

Log Zendesk ticket updates in Coda

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Coda + Zendesk.

Create Row

Creates a new row in a specified Coda table

List Tables

Lists all tables in a Coda document

Search Table

Searches for records in a Coda table

New Coda Row

Triggers when a new row is added to a specified Coda table

Updated Coda Row

Triggers when a row is updated in a specified Coda table

New Coda Document

Triggers when a new document is created in Coda

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Coda

Coda is an all-in-one doc platform that combines documents, spreadsheets, and applications. Create flexible and powerful documents that grow with your team and adapt to your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.