Microsoft SharePoint + Zendesk
Monitor Escalated Zendesk Tickets by Adding to SharePoint
Keep a close eye on escalated Zendesk tickets by adding them to a SharePoint list. This helps in prioritizing urgent customer issues and ensuring timely resolutions.
Ticket Escalation
Triggers when a ticket is escalated in Zendesk.
Add Escalation Details to SharePoint
Adds the escalated ticket details to a SharePoint list.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Monitor escalated Zendesk tickets by adding to SharePoint"
Monitor escalated Zendesk tickets by adding to SharePoint
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Microsoft SharePoint + Zendesk.
Upload File
Uploads a file to Microsoft SharePoint
Move File
Moves a file within Microsoft SharePoint
List Files
Lists files in a Microsoft SharePoint folder
Create Folder
Creates a new folder in Microsoft SharePoint
List Folders
Lists folders in Microsoft SharePoint
Create List
Creates a new list in Microsoft SharePoint
Create Item
Creates a new item in a Microsoft SharePoint list
List Items
Lists items from a Microsoft SharePoint list
List Lists
Lists all lists in Microsoft SharePoint
New SharePoint File
Triggers when a new file is created in SharePoint
Updated SharePoint File
Triggers when a file is updated in SharePoint
New SharePoint List Item
Triggers when a new item is added to a SharePoint list
App details
Microsoft SharePoint
Microsoft SharePoint is a web-based collaborative platform integrated with Microsoft 365. Create, store, organize, and share information within your organization to enhance team collaboration and document management.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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