How can I filter for specific status changes?

DryMerge allows you to filter notifications based on specific status changes in Salesforce cases. Simply specify which status changes are important to you, and DryMerge will handle the rest.

Can I use this with Microsoft Teams instead of Discord?

Yes, you can use this with Microsoft Teams instead of Discord. Describe the necessary changes, and DryMerge will adjust the automation accordingly.

How can I get this connected to Discord?

DryMerge uses OAuth to connect to Discord. Ensure that the bot has access to the channels you want to post to.

Which people use this automation? What do they use it for?

This automation is useful for customer support and service teams who need to stay updated on the status of cases to ensure timely resolution.

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Discord + Salesforce

Notify Discord when Salesforce Cases Change Status

Stay updated on the progress of your customer issues by sending a notification to a Discord channel whenever a case in Salesforce changes its status. This ensures your team is always informed and can act swiftly to resolve any issues, enhancing customer satisfaction.

Case Status Changed

Triggers when a case changes status in Salesforce.

Notify Discord Channel

Posts a notification in a Discord channel.

See more Discord to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Notify Discord Channels for Salesforce Case Escalations

Discord + Salesforce

Alert Discord When Salesforce Opportunities Near Closure

Discord + Salesforce

Notify Discord Channel of Salesforce Contact Updates

Discord + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Discord when Salesforce cases change status"

Notify Discord when Salesforce cases change status

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Discord + Salesforce.

Read Channel Messages

Retrieves messages from a Discord channel

List Channels

Lists all channels in a Discord server

Send Channel Message

Sends a message to a Discord channel

Send Direct Message

Sends a direct message to a Discord user

Assign Role

Assigns a role to a Discord user

Remove Role

Removes a role from a Discord user

New Discord Channel Message

Triggers when a new message is posted in a Discord channel

New Discord User Added

Triggers when a new user is added to a Discord server

Role Assigned to User

Triggers when a role is assigned to a user

New Discord Event

Triggers when a new Discord event is created

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

App details

Discord

Discord is a voice, video, and text communication platform. Automate community management and engage with members through chat.

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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SMS

Text Messages

Microsoft Teams

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Zoho CRM

CRM Platform

Get Started with DryMerge

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