How can I filter for only urgent cases?

DryMerge allows you to filter cases by their priority. Simply specify what criteria define 'urgent' for you, such as specific keywords or severity level, and DryMerge will handle the rest.

Can I use this with Trello instead of Jira?

Yes, you can use this with Trello instead of Jira. Describe the necessary changes, and DryMerge will configure the automation to fit Trello.

Which people use this automation? What do they use it for?

This automation is popular among customer support and development teams who need to promptly address high-priority cases to enhance customer satisfaction and operational efficiency.

Home Contact Pricing Apps Blog

Jira + Salesforce

Notify Jira Team for New High-Priority Salesforce Cases

Enhance collaboration by notifying your Jira team whenever a new high-priority case is created in Salesforce. This ensures that critical issues are promptly addressed by your development team, improving customer satisfaction and operational efficiency.

New High-Priority Case

Triggers when a new high-priority case is created in Salesforce.

Notify Jira Team

Sends a notification to the Jira team about the new case.

See more Jira to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Create Jira Tasks from High-Priority Salesforce Email Alerts

Jira + Salesforce

Create Jira Tickets for Approaching High-Priority Salesforce Task Deadlines

Jira + Salesforce

Create Jira Issues for Long-Open Salesforce Cases

Jira + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Jira team for new high-priority Salesforce cases"

Notify Jira team for new high-priority Salesforce cases

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + Jira.

Get Issue Schema

Retrieves the schema for a Jira issue type

Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

Link Jira Issues

Links two Jira issues

Create Jira Issue

Creates a new Jira issue

Update Jira Issue

Updates an existing Jira issue

Add Comment to Jira Issue

Adds a comment to a Jira issue

Add Watcher to Jira Issue

Adds a watcher to a Jira issue

Move Jira Issue to Sprint

Moves a Jira issue to a sprint

Search Issues

Searches for Jira issues based on a query

List Issue Types

Lists all Jira issue types

List Projects

Lists all Jira projects

List Sprints

Lists all Jira sprints

App details

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.