How can I filter for feature requests only?

You can filter for feature requests by specifying keywords or categories associated with feature requests. DryMerge will then trigger the automation only for submissions that match these criteria.

Can I use this with Slack instead of Zendesk?

Yes, you can use this with Slack instead of Zendesk. Just describe the changes you need to make, and DryMerge will adjust the automation to notify your Slack channel.

Which people use this automation? What do they use it for?

Product managers and customer support teams use this automation to stay informed about new product suggestions and to quickly address any related customer feedback or inquiries.

Home Contact Pricing Apps Blog

Productboard + Zendesk

Notify Support of New Productboard Submissions in Zendesk

Stay on top of new product suggestions and feedback by notifying your support team in Zendesk whenever there are new submissions in Productboard. This helps to quickly address customer feedback and inquiries related to new suggestions.

New Productboard Submission

Triggers when a new submission is made in Productboard.

Notify Support Team

Notifies the support team in Zendesk.

See more Productboard to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Alert Support of Productboard Updates in Zendesk

Productboard + Zendesk

Create Zendesk Follow-Ups for Productboard Permissions Requests

Productboard + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify support of new Productboard submissions in Zendesk"

Notify support of new Productboard submissions in Zendesk

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Productboard + Zendesk.

New Productboard Feature

Triggers when a new feature is created in Productboard

Updated Productboard Feature

Triggers when a feature is updated in Productboard

New Productboard Comment

Triggers when a new comment is added to a feature in Productboard

New Productboard Roadmap

Triggers when a new roadmap is created in Productboard

New Productboard Release

Triggers when a new release is created in Productboard

New Productboard User

Triggers when a new user is added to Productboard

Create Feature

Creates a new feature in Productboard

Update Feature

Updates an existing feature in Productboard

Delete Feature

Deletes a feature from Productboard

Create Comment

Creates a new comment on a feature in Productboard

Update Comment

Updates an existing comment on a feature in Productboard

Delete Comment

Deletes a comment from a feature in Productboard

App details

Productboard

Productboard is a product management system that helps teams understand what customers need, prioritize what to build, and rally everyone around the roadmap. Gather insights, prioritize features, and share product plans.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Jira

Issue Tracking

Trello

Task Management

HubSpot

CRM Platform

Salesforce

Sales CRM

Get Started with DryMerge

Home Contact Pricing Privacy Policy Terms of Service Limited Use