Microsoft Outlook + Zendesk
Notify teams in Outlook about high-priority Zendesk tickets
Ensure urgent issues get immediate attention by setting up this automation. Whenever a high-priority ticket is created in Zendesk, an email is sent through Outlook to notify the relevant team members. This helps in prioritizing critical issues and maintaining a high customer satisfaction rate.
High-Priority Ticket Raised
Detects when a new high-priority ticket is created in Zendesk.
Email Team Notification
Automatically sends an email through Outlook to notify the relevant team members, ensuring immediate attention to critical issues.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Notify teams in Outlook about high-priority Zendesk tickets"
Notify teams in Outlook about high-priority Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Microsoft Outlook + Zendesk.
Send Email
Sends an Outlook email
Make Draft
Makes a draft in Outlook
Forward Email
Forwards an Outlook email
Create Calendar Event
Creates a new Outlook calendar event
Update Calendar Event
Updates an existing Outlook calendar event
Delete Calendar Event
Deletes an Outlook calendar event
Search Calendar Events
Searches for Outlook calendar events within a specified time range
List Labels
Lists all labels (categories) in Outlook
List Folders
Lists all folders in Outlook
Move Email to Folder
Moves an email to a specific folder in Outlook
Add Category to Email
Adds a category to an email in Outlook
Flag or Unflag Outlook Email
Flags or unflags an email in Outlook
App details
Microsoft Outlook
Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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