Twitter + Zendesk
Notify Zendesk Agents of New Twitter Mentions
This use case helps support teams stay on top of social media engagement by notifying Zendesk agents whenever there's a new mention of the company on Twitter. This ensures timely replies and engagement with customers, improving communication and customer satisfaction.
New Twitter Mention
Triggers when a new mention of the company appears on Twitter.
Notify Zendesk Agents
Creates a notification for Zendesk agents with mention details.
See more Twitter to Zendesk integrations or use AI to customize your automation.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Notify Zendesk agents of new Twitter mentions"
Notify Zendesk agents of new Twitter mentions
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Twitter + Zendesk.
Post Tweet
Posts a new tweet
Delete Tweet
Deletes a specific tweet
Like Tweet
Likes a specific tweet
Unlike Tweet
Unlikes a specific tweet
Retweet
Retweets a specific tweet
Undo Retweet
Undoes a retweet of a specific tweet
Add Tweet Bookmark
Adds a tweet to bookmarks
Remove Tweet Bookmark
Removes a tweet from bookmarks
Get Tweet Bookmarks
Retrieves bookmarked tweets
Follow User
Follows a Twitter user
Unfollow User
Unfollows a Twitter user
Block User
Blocks a Twitter user
App details
Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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