How can I filter for specific types of customer questions?

DryMerge allows you to filter customer questions based on keywords or specific Slack channels. Just provide the criteria that define the type of questions you want to record, and DryMerge will handle the rest.

Can I use this with Microsoft Word instead of Google Docs?

Yes, you can use this with Microsoft Word instead of Google Docs. Just mention that you need to use Microsoft Word, and DryMerge will make the necessary adjustments for you.

Which professionals use this automation and for what purpose?

Customer support teams use this automation to systematically document customer questions and ensure no query goes unanswered, thus maintaining high support standards.

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Google Docs + Slack

Record Customer Questions from Slack in Google Docs

Effortlessly keep track of customer questions by recording them in Google Docs every time a query is raised in Slack. This ensures that customer issues are documented and addressed efficiently, improving your support workflow.

New Customer Question

Triggers when a new customer question appears in Slack.

Record Question

Records the question in a designated Google Docs file.

See more Google Docs to Slack integrations or use AI to customize your automation.

or pick a common variation below

Record Team Milestones from Slack in Google Docs

Google Docs + Slack

Archive Team Recognitions from Slack to Google Docs

Google Docs + Slack

Document Sales Wins from Slack in Google Docs

Google Docs + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Record customer questions from Slack in Google Docs"

Record customer questions from Slack in Google Docs

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Slack + Google Docs.

Create Doc

Creates a new Google Doc

Delete Doc

Deletes a Google Doc

Update Doc

Updates an existing Google Doc

Read Doc

Reads details of a Google Doc

Search Docs

Searches Google Docs

New Google Doc

Triggers when a new Google Doc is created

Show Channels

Displays a list of channels

Show Users

Displays a list of users

Send Message

Sends a message

Edit Message

Edits a message

Delete Messages

Deletes multiple messages, taking a list of timestamps

Read Messages

Reads messages

App details

Google Docs

Google Docs is a web-based word processing application for creating, editing, and collaborating on documents. Generate documents and populate templates.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.

Related apps

Notion

Workspace Collaboration

Microsoft Teams

Team Collaboration

Discord

Voice Chat

Microsoft Outlook

Email Client

Get Started with DryMerge

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