Front + Zendesk

Request Feedback in Front After Zendesk Tickets Are Closed

Enhance your customer service by sending feedback request messages in Front after a Zendesk ticket is closed. Useful for gathering customer feedback efficiently.

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Ticket Closed

Triggers when a ticket is closed in Zendesk.

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Send Feedback Request

Sends a feedback request message in Front.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Request feedback in Front after Zendesk tickets are closed"

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Request feedback in Front after Zendesk tickets are closed

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Front + Zendesk.

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New Front Inbox

Triggers when a new inbox is created in Front

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New Front Message

Triggers when a new message is received in Front

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New Front Contact

Triggers when a new contact is added in Front

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New Front Comment

Triggers when a new comment is added to a message in Front

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New Front Tag

Triggers when a new tag is added to a message in Front

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New Front Conversation

Triggers when a new conversation is started in Front

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New Front Assignment

Triggers when a message is assigned to a teammate in Front

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New Front Mention

Triggers when a teammate is mentioned in a message in Front

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New Front Reaction

Triggers when a reaction is added to a message in Front

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Create Inbox

Creates a new inbox in Front

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Create Message

Creates a new message in Front

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Create Contact

Creates a new contact in Front

App details

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Front

Front is a customer communication hub. Manage emails, apps, and teamwork from one platform, collaborate on customer requests, and automate workflows to improve customer service efficiency.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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