How can I filter for only important customer support messages?

DryMerge allows you to filter messages based on specific criteria such as keywords or urgency. Define what 'important' means to you, and DryMerge will ensure only those messages are saved.

Can I use this with Dropbox instead of Google Drive?

Yes, you can use this with Dropbox instead of Google Drive. Simply describe the changes you need to make, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is widely used by customer support teams to ensure all support interactions are properly documented for future reference and training purposes.

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Google Drive + Slack

Save Slack Customer Support Messages to Google Drive

Ensure that all customer support messages posted in Slack are documented by saving them to Google Drive. This automation helps you keep track of support interactions, making it easier to reference past conversations for training or issue resolution.

New Customer Support Message

Triggers when a new message is posted in the customer support channel.

Save to Google Drive

Saves the message content to a Google Drive document.

See more Google Drive to Slack integrations or use AI to customize your automation.

or pick a common variation below

Save Slack Channel Messages to Google Drive Folder

Google Drive + Slack

Save Slack Brainstorming Sessions to Google Drive

Google Drive + Slack

Save Slack Onboarding Updates to Google Drive

Google Drive + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Save Slack customer support messages to Google Drive"

Save Slack customer support messages to Google Drive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Slack.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

Show Channels

Displays a list of channels

Show Users

Displays a list of users

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.