Browse by DryMerge + Zendesk
Send Customers Latest News Related to Their Zendesk Support Tickets
Keep your customers informed by sending them the latest related articles or news from the web linked to their support tickets in Zendesk. This can keep customers in the loop about ongoing issues and solutions.
New Related Article
Triggers when a new article related to a Zendesk ticket is found.
Send Article to Customer
Emails the customer the new article related to their ticket.
See more Browse by DryMerge to Zendesk integrations or use AI to customize your automation.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send customers latest news related to their Zendesk support tickets"
Send customers latest news related to their Zendesk support tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Sure! Connecting
+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Browse by DryMerge + Zendesk.
Search Internet
A block that searches the internet for more up-to-date information
Scrape Website
A block that scrapes a website and retrieves textual information from it
Webhook
Calls an external API
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
App details
Browse by DryMerge
Search the web for information, data, and resources. Automate web searches, scrape websites, and extract structured data from search results.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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