Front + Zendesk
Send Follow-Up Emails in Front for Reopened Zendesk Tickets
Send a follow-up email for reopened tickets in Zendesk via Front, ensuring continuous communication with customers.
Reopened Ticket
Triggers when a ticket is reopened.
Send Follow-Up Email
Sends a follow-up email in Front.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send follow-up emails in Front for reopened Zendesk tickets"
Send follow-up emails in Front for reopened Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Front + Zendesk.
New Front Message
Triggers when a new Front message is received
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
List Custom Fields
Lists all custom fields in a Zendesk instance
App details
Front
Front is a customer communication hub. Manage emails, apps, and teamwork from one platform, collaborate on customer requests, and automate workflows to improve customer service efficiency.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Related apps
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