Schedule by DryMerge + Zendesk
Send Scheduled Recap of High-Priority Zendesk Tickets
Ensure high-priority tickets are addressed by receiving scheduled recaps highlighting them. This automation benefits support team leads who need to keep an eye on critical issues and ensure they are resolved promptly.
Scheduled Time Reached
Triggers when the scheduled time for sending ticket recaps is reached.
Send Recap Email
Sends a recap email of high-priority tickets.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send scheduled recap of high-priority Zendesk tickets"
Send scheduled recap of high-priority Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Schedule by DryMerge + Zendesk.
Delay by DryMerge
Delays an automation until a set date or for a set period of time
Scheduled Trigger
Trigger based on a schedule
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
App details
Schedule by DryMerge
Schedule and automate repetitive tasks and complex processes. Set up recurring automations, define triggers, and run actions on a predefined schedule.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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