WhatsApp + Zendesk
Send WhatsApp reminders for overdue Zendesk tickets
Ensure timely resolution of support tickets by sending WhatsApp reminders for overdue Zendesk tickets. This helps in managing ticket backlog and maintaining customer satisfaction.
Overdue Ticket
Triggers when a Zendesk ticket becomes overdue.
Send WhatsApp Reminder
Sends a reminder via WhatsApp for the overdue ticket.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send WhatsApp reminders for overdue Zendesk tickets"
Send WhatsApp reminders for overdue Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with WhatsApp + Zendesk.
Send Message
Sends a WhatsApp message to a specified number
Change Status
Changes current WhatsApp status
Read Messages
Reads WhatsApp messages from a given conversation
New Message
Triggers when a new message is received from a specified number
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
App details
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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