Connect WhatsApp and Zendesk to automate work with AI
Ticket Reopened
Send WhatsApp Alert
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Quickly automate your work with WhatsApp and Zendesk using DryMerge's templates.
Most popular template! 
Send WhatsApp alerts for reopened Zendesk tickets
Notify agents on WhatsApp when Zendesk tickets are assigned
Escalate Zendesk tickets via WhatsApp for VIP customers
Send WhatsApp updates to customers for pending Zendesk tickets
Proactively update WhatsApp group about critical Zendesk tickets
Send automated WhatsApp responses for new Zendesk tickets
How DryMerge works
DryMerge lets you automate work between apps with plain English. Here's how it works.
Send WhatsApp alerts for reopened Zendesk tickets
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Notify agents on WhatsApp when Zendesk tickets are assigned"
Sure! Connecting
+ DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Ask for an automation, and we'll use AI to create it for you in seconds.
Supported triggers and actions
Send Message
Sends a WhatsApp message using a specified template
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
About WhatsApp
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
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About WhatsApp
WhatsApp is a cross-platform messaging and Voice over IP service. Send messages, create groups, and automate communication with contacts and communities.
Similar apps
About Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Similar apps
About Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Similar apps
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