How can I filter comments from specific users?

DryMerge allows you to filter comments based on the user who made them. Specify which users to include or exclude, and it will set the necessary filters.

Can I select which comments are shared based on their type?

Yes, you can choose to share specific types of comments, such as internal notes or public replies. Define your criteria, and DryMerge will configure it.

Who uses this automation and what for?

Customer support teams use this to ensure everyone involved is aware of the latest ticket discussions and updates posted in Discord channels.

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Discord + Zendesk

Share Zendesk Ticket Comments with Discord Channels

Automatically share comments from Zendesk tickets in specified Discord channels. This keeps the whole team in the loop about ongoing discussions and updates on tickets, improving transparency and collaboration.

Updated Zendesk Ticket Comment

Catches whenever a comment is added or updated on a Zendesk support ticket.

Post to Discord Channel

Shares the ticket comment in the specified Discord channel, keeping your team informed and collaborative.

See more Discord to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Share Zendesk Ticket Resolutions in Discord Channels

Discord + Zendesk

Post Zendesk Satisfaction Ratings to Discord Channels

Discord + Zendesk

Summarize Zendesk Ticket Activity in Daily Discord Reports

Discord + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Share Zendesk ticket comments with Discord channels"

Share Zendesk ticket comments with Discord channels

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Discord + Zendesk.

Read Channel Messages

Retrieves messages from a Discord channel

List Channels

Lists all channels in a Discord server

Send Channel Message

Sends a message to a Discord channel

Send Direct Message

Sends a direct message to a Discord user

Assign Role

Assigns a role to a Discord user

Remove Role

Removes a role from a Discord user

New Discord Channel Message

Triggers when a new message is posted in a Discord channel

New Discord User Added

Triggers when a new user is added to a Discord server

Role Assigned to User

Triggers when a role is assigned to a user

New Discord Event

Triggers when a new Discord event is created

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

Discord

Discord is a voice, video, and text communication platform. Automate community management and engage with members through chat.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.