Jotform + Zendesk
Sync Jotform submissions with existing Zendesk tickets
Keep your Zendesk tickets updated by syncing new Jotform submissions with existing tickets. This automation ensures that ongoing issues have the most current information directly from customer forms, improving issue resolution.
New Form Submission
Triggers when a new form is submitted on Jotform.
Update Existing Ticket
Syncs Jotform submission data with the corresponding Zendesk ticket.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Sync Jotform submissions with existing Zendesk tickets"
Sync Jotform submissions with existing Zendesk tickets
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Jotform + Zendesk.
Assign Jotform Form
Assigns a Jotform form to a specified user
Create Jotform Submission
Creates a new submission for a specified Jotform form
Assign Prefilled Jotform Form
Assigns a prefilled Jotform form to a specified user
New Jotform Submission
Triggers when a new form submission is received in Jotform
New Jotform Signed Document
Triggers when a new document is signed in Jotform
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
App details
Jotform
Jotform is an online form builder for creating custom forms without writing code. Create online forms and surveys, collect submissions, and sync data with other tools.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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