How can I filter for only high-priority cases?

DryMerge allows you to filter cases based on priority levels. Specify what criteria define 'high-priority' for you, and DryMerge will handle the rest.

Can I sync other custom fields between Salesforce and Airtable?

Yes, you can sync other custom fields. Describe the changes you need, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

This automation is popular among customer support managers who need to keep track of case statuses and ensure up-to-date records for effective case resolution tracking.

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Airtable + Salesforce

Sync Salesforce Case Updates to Airtable

Efficiently manage your case resolutions by syncing status updates from Salesforce to Airtable. This ensures your Airtable records are always current, providing a clear overview of customer support cases and their progress.

Case Status Change

Triggers when a case's status changes in Salesforce.

Update Airtable Record

Syncs the status update to the corresponding Airtable record.

See more Airtable to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Log Salesforce Case Notes in Airtable

Airtable + Salesforce

Sync Salesforce Opportunities to Airtable

Airtable + Salesforce

Track Salesforce Record Updates in Airtable

Airtable + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Sync Salesforce case updates to Airtable"

Sync Salesforce case updates to Airtable

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Airtable + Salesforce.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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