Can I sync tasks for certain types of tickets only?

Yes, you can specify criteria for which tickets to sync, such as specific tags or priorities, and DryMerge will filter accordingly.

Can I add ticket comments to Trello tasks?

Definitely, you can include ticket comments in Trello task descriptions. Specify this during setup.

Who uses this automation?

Support teams and project managers who need up-to-date information on support tasks will find this automation useful.

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Trello + Zendesk

Sync Trello Tasks with Zendesk Ticket Progress

Keep Trello tasks synchronized with the progress of Zendesk tickets. This ensures that your project board reflects the current status of ongoing support tasks.

Zendesk Ticket Updated

Triggers when a ticket is updated in Zendesk.

Update Trello Task

Updates the Trello task status to match the ticket.

See more Trello to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Track New Zendesk Tickets in Trello Lists

Trello + Zendesk

Create Follow-Up Tasks in Trello for Open Zendesk Tickets

Trello + Zendesk

Log Time Spent on Zendesk Tickets in Trello

Trello + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Sync Trello tasks with Zendesk ticket progress"

Sync Trello tasks with Zendesk ticket progress

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Trello + Zendesk.

Create Attachment

Creates a new attachment on a Trello card

Delete Attachment

Deletes an attachment from a Trello card

Read Attachment

Reads details of an attachment on a Trello card

Search Attachments

Searches for attachments on a Trello board based on a query

Create Board

Creates a new board in Trello

Delete Board

Deletes a board from Trello

Update Board

Updates an existing board in Trello

Read Board

Reads details of a board in Trello

Search Boards

Searches for boards in Trello based on a query

Create Card

Creates a new card on a Trello list

Delete Card

Deletes a card from a Trello list

Update Card

Updates an existing card on a Trello list

App details

Trello

Trello is a visual collaboration tool that organizes projects into boards. Create, update, and manage cards, and trigger actions based on board events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.