How can I filter for relevant comments to sync?

DryMerge allows you to filter comments based on keywords or specific criteria. Specify the criteria for relevant comments, and DryMerge will handle the synchronization.

Can I sync comments bidirectionally?

Yes, you can sync comments bidirectionally. Specify if you want comments added in Zendesk to appear in GitHub and vice versa.

Are there any potential syncing conflicts to be aware of?

Be aware of potential conflicts when comments are edited or deleted. Ensure that your team is aligned on how to handle such scenarios.

Which teams benefit from this automation and why?

Both support and engineering teams benefit from this automation. It ensures that all comments and updates are visible to everyone involved, facilitating better collaboration.

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GitHub + Zendesk

Sync Zendesk Ticket Comments with GitHub Issue Comments

Keep conversations in sync by automatically synchronizing comments between Zendesk tickets and GitHub issues. This ensures that both support and development teams are always on the same page.

New Zendesk Comment

Triggered when a new comment is added to a Zendesk ticket.

Add Comment to GitHub Issue

Automatically posts the new Zendesk comment to the linked GitHub issue, keeping the conversation synchronized.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Add Zendesk Ticket Attachments to GitHub Issues

GitHub + Zendesk

Update Zendesk Tickets Based on GitHub Issue Comments

GitHub + Zendesk

Link Zendesk Tickets to Existing GitHub Issues

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Sync Zendesk ticket comments with GitHub issue comments"

Sync Zendesk ticket comments with GitHub issue comments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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