How can I filter for specific types of updates in Zendesk?

DryMerge allows you to filter updates based on criteria like status changes, priority adjustments, and specific keyword mentions. Define your needs, and DryMerge will filter updates accordingly.

Can I sync updates to Google Tasks instead?

Yes, you can sync updates to Google Tasks instead of Microsoft To-Do. Describe the changes required, and DryMerge will set up the automation for Google Tasks.

Which people use this automation? What do they use it for?

This automation is useful for customer support teams and project managers who need to track the progress of customer issues and ensure timely resolution. It keeps all stakeholders informed about updates.

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Microsoft To Do + Zendesk

Sync Zendesk Ticket Updates with Microsoft To-Do

Easily keep track of ticket updates by syncing Zendesk ticket updates with Microsoft To-Do. Whenever a ticket is updated in Zendesk, a corresponding task in Microsoft To-Do will reflect these changes, so you can manage your support activities seamlessly.

Zendesk Ticket Update

Triggers when a ticket is updated in Zendesk.

Update To-Do Task

Updates the corresponding task in Microsoft To-Do.

See more Microsoft To Do to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Microsoft To-Do Tasks for New Zendesk Tickets

Microsoft To Do + Zendesk

Create Microsoft To-Do Follow-Up Tasks for Closed Zendesk Tickets

Microsoft To Do + Zendesk

Create High-Priority Microsoft To-Do Tasks for Urgent Zendesk Tickets

Microsoft To Do + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Sync Zendesk ticket updates with Microsoft to-do"

Sync Zendesk ticket updates with Microsoft to-do

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft To Do + Zendesk.

Create Microsoft To-Do List

Creates a new list in Microsoft To-Do

List Microsoft To-Do Lists

Lists all the lists in Microsoft To-Do

Create Microsoft To-Do Task

Creates a new task in a Microsoft To-Do list

Update Microsoft To-Do Task

Updates an existing task in Microsoft To-Do

Mark Microsoft To-Do Task as Completed

Marks a task as completed in Microsoft To-Do

List Microsoft To-Do Tasks

Lists all tasks in a Microsoft To-Do list

New Microsoft To-Do Task

Triggers when a new task is created in Microsoft To-Do

Completed Microsoft To-Do Task

Triggers when a task is marked as completed in Microsoft To-Do

Updated Microsoft To-Do Task

Triggers when a task is updated in Microsoft To-Do

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

App details

Microsoft To Do

Microsoft To Do is a cloud-based task management application. Create to-do lists, set reminders, and collaborate on shared tasks to boost productivity.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.