Track Customer Support Issues in Excel from Jira
This automation tracks customer support issues logged in Jira and updates the details in an Excel spreadsheet. Teams can maintain an organized record of support issues for better management and resolution. Ideal for customer support teams and managers.
New Support Issue
Triggers when a new customer support issue is logged in Jira.
Log Support Issue
Adds the support issue details to an Excel spreadsheet.
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Track customer support issues in Excel from Jira
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Track customer support issues in Excel from Jira"
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DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Supported triggers and actions
Add Attachment to Jira Issue
Adds a file attachment to a Jira issue
Link Jira Issues
Links two Jira issues
Create Jira Issue
Creates a new Jira issue
Update Jira Issue
Updates an existing Jira issue
Add Comment to Jira Issue
Adds a comment to a Jira issue
Add Watcher to Jira Issue
Adds a watcher to a Jira issue
Move Jira Issue to Sprint
Moves a Jira issue to a sprint
Search Issues
Searches for Jira issues based on a query
List Issue Types
Lists all Jira issue types
About Jira
Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.
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About Microsoft Excel
Microsoft Excel is a spreadsheet program used for data analysis, visualization, and complex calculations. Read, write, and manipulate data for powerful data management and reporting.
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