How can I choose which types of attachments to store?

You can filter attachments by file type or ticket tags to store only relevant files.

Can I use Google Drive instead of Box for storage?

Yes, you can use Google Drive. Specify your preference, and DryMerge will adjust the automation accordingly.

Which professionals typically use this, and for what purpose?

Admin and IT teams use this to ensure that important attachments from Zendesk tickets are securely stored and organized for future reference.

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Box + Zendesk

Transfer Zendesk Ticket Attachments to Box for Long-Term Storage

Keep your Zendesk attachments organized and securely stored by transferring them to a specified Box folder for long-term storage. Ideal for maintaining a reliable archive system.

Zendesk Attachment Received

Triggers when a new attachment is added to a Zendesk ticket.

Store in Box

Moves the attachment to a Box folder for long-term storage.

See more Box to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Transfer Zendesk Ticket Comments to Box Notes

Box + Zendesk

Update Zendesk Ticket Status with Box File Uploads

Box + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Transfer Zendesk ticket attachments to Box for long-term storage"

Transfer Zendesk ticket attachments to Box for long-term storage

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Box + Zendesk.

New File

Triggers when a new file is uploaded to Box

New Folder

Triggers when a new folder is created in Box

File Updated

Triggers when a file is updated in Box

File Deleted

Triggers when a file is deleted from Box

Folder Updated

Triggers when a folder is updated in Box

Folder Deleted

Triggers when a folder is deleted from Box

New Comment

Triggers when a new comment is added to a file in Box

File Shared

Triggers when a file is shared in Box

Folder Shared

Triggers when a folder is shared in Box

Create File

Creates a new file in Box

Delete File

Deletes a file from Box

Update File

Updates an existing file in Box

App details

Box

Box is a cloud content management and file sharing service. Securely store, share, and collaborate on files from anywhere, and integrate with other tools to streamline your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.