Box + Zendesk

Update Zendesk Ticket Status with Box File Uploads

Seamlessly update the status of your Zendesk tickets by uploading related files to a designated Box folder. Great for remote support teams that need to manage ticket statuses fluidly.

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File Uploaded to Box

Triggers when a file is uploaded to a specified Box folder.

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Update Zendesk Ticket

Updates the status of a Zendesk ticket.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Zendesk ticket status with Box file uploads"

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Update Zendesk ticket status with Box file uploads

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Box + Zendesk.

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

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Update Organization

Updates an existing Zendesk organization

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Update User

Updates an existing Zendesk user

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Remove Tags from Ticket

Removes tags from a Zendesk ticket

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Attach File to Ticket

Attaches a file to a Zendesk ticket

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Update Ticket

Updates an existing Zendesk ticket

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Create User

Creates a new Zendesk user

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Search Zendesk

Searches for Zendesk objects based on a query

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List Custom Fields

Lists all custom fields in a Zendesk instance

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Add Attachments to Ticket

Adds one or more file attachments to an existing Zendesk ticket

App details

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Box

Box is a cloud content management and file sharing service. Securely store, share, and collaborate on files from anywhere, and integrate with other tools to streamline your workflow.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

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