Twitter + Zendesk

Turn Twitter Hashtag Mentions into Zendesk Tickets

Ensure that your brand engagement and user-generated content on Twitter don't go unnoticed. This use case converts any mention of specified hashtags into Zendesk tickets, allowing your support team to review and interact with the content as needed.

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New #BrandMention

Detects a mention of your specified brand hashtag on Twitter.

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Create Zendesk Ticket

Converts the Twitter mention into a Zendesk ticket, ensuring your support team can engage and respond swiftly.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Turn Twitter hashtag mentions into Zendesk tickets"

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Turn Twitter hashtag mentions into Zendesk tickets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Twitter + Zendesk.

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Post Tweet

Posts a new tweet

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Delete Tweet

Deletes a specific tweet

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Like Tweet

Likes a specific tweet

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Unlike Tweet

Unlikes a specific tweet

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Retweet

Retweets a specific tweet

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Undo Retweet

Undoes a retweet of a specific tweet

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Add Tweet Bookmark

Adds a tweet to bookmarks

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Remove Tweet Bookmark

Removes a tweet from bookmarks

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Get Tweet Bookmarks

Retrieves bookmarked tweets

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Follow User

Follows a Twitter user

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Unfollow User

Unfollows a Twitter user

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Block User

Blocks a Twitter user

App details

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Twitter

Twitter is a microblogging and social networking service. Post tweets, engage with followers, and monitor trends to enhance your social media presence.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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