Can I filter for comments from specific users?

DryMerge allows you to filter comments based on the user who posted them. Specify the users of interest, and DryMerge will filter accordingly.

Can I highlight comment updates in Coda?

Yes, you can highlight comment updates in specific ways in Coda. Describe how you want the highlights to appear, and DryMerge will configure the automation.

Which people use this automation? What do they use it for?

Customer support teams who need to maintain accurate and up-to-date documentation use this automation to stay informed about ticket comments.

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Coda + Zendesk

Update Coda with Zendesk Ticket Comments

Keep your Coda documentation current by updating rows with new comments from Zendesk tickets. Perfect for teams that need up-to-date ticket information in their Coda documents.

New Comment on Zendesk Ticket

Triggers when a new comment is added to a Zendesk ticket.

Update Coda Row

Updates the corresponding row in Coda with the new comment.

See more Coda to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Update Coda with Zendesk Ticket Resolution

Coda + Zendesk

Update Zendesk Tickets from Coda

Coda + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Coda with Zendesk ticket comments"

Update Coda with Zendesk ticket comments

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Coda + Zendesk.

Create Row

Creates a new row in a specified Coda table

List Tables

Lists all tables in a Coda document

Search Table

Searches for records in a Coda table

New Coda Row

Triggers when a new row is added to a specified Coda table

Updated Coda Row

Triggers when a row is updated in a specified Coda table

New Coda Document

Triggers when a new document is created in Coda

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

App details

Coda

Coda is an all-in-one doc platform that combines documents, spreadsheets, and applications. Create flexible and powerful documents that grow with your team and adapt to your workflow.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.