How can I select which tickets are summarized?

DryMerge allows you to filter tickets by criteria such as type, priority, or keywords, ensuring only relevant tickets are summarized.

Can I choose the format of the summary?

Yes, you can customize the format of the summary by specifying the structure and details to include in the GitHub Wiki pages.

Who benefits from this integration?

Both support and development teams benefit from having a shared knowledge base with documented issues and solutions, improving overall efficiency and collaboration.

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GitHub + Zendesk

Update GitHub Wiki Pages with Zendesk Ticket Summaries

Automatically keep your GitHub Wiki pages updated with summaries of Zendesk tickets. This helps document recurring issues and resolutions, serving as a knowledge base for both support and development teams.

New Ticket Created

Triggers when a new ticket is created in Zendesk.

Update Wiki Page

Updates a GitHub Wiki page with the ticket summary.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Update GitHub Issues with Zendesk Ticket Status Changes

GitHub + Zendesk

Create Task Lists for New Zendesk Tickets in GitHub Projects

GitHub + Zendesk

Alert GitHub Developers of New Zendesk Customer Tickets

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update GitHub wiki pages with Zendesk ticket summaries"

Update GitHub wiki pages with Zendesk ticket summaries

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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HubSpot

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Salesforce

Sales CRM

Get Started with DryMerge

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