Jira + Salesforce

Update Salesforce Cases When Jira Issues Are Resolved

This automation ensures that whenever a Jira issue is resolved, the corresponding case in Salesforce is updated automatically. This seamless integration helps keep your sales and support teams aligned and informed in real-time, enhancing workflow efficiency and reducing the chances of errors due to manual updates.

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Issue Resolved

Triggers when a Jira issue is resolved.

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Update Salesforce Case

Updates the case with the resolved issue details.

See more Jira to Salesforce integrations or use AI to customize your automation.

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How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Update Salesforce cases when Jira issues are resolved"

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Update Salesforce cases when Jira issues are resolved

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Salesforce + Jira.

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Get Issue Schema

Retrieves the schema for a Jira issue type

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Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

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Link Jira Issues

Links two Jira issues

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Create Jira Issue

Creates a new Jira issue

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Update Jira Issue

Updates an existing Jira issue

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Add Comment to Jira Issue

Adds a comment to a Jira issue

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Add Watcher to Jira Issue

Adds a watcher to a Jira issue

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Move Jira Issue to Sprint

Moves a Jira issue to a sprint

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Search Issues

Searches for Jira issues based on a query

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List Issue Types

Lists all Jira issue types

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List Projects

Lists all Jira projects

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List Sprints

Lists all Jira sprints

App details

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Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.

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Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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