Mural + Zendesk

Visualize Support Ticket Progress in Mural Kanban Boards

Track and visualize the progress of support tickets by representing them in Mural Kanban boards. This helps teams manage their workflow and track the status of each ticket.

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New Support Ticket

Triggers when a new support ticket is created in Zendesk.

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Update Kanban Board

Represents the support ticket's progress in a Mural Kanban board.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Visualize support ticket progress in Mural kanban boards"

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Visualize support ticket progress in Mural kanban boards

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Mural + Zendesk.

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Create Mural

Creates a new Mural

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Create Sticky

Creates a new sticky note in a Mural

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List Workspaces

Lists all Mural workspaces

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List Rooms

Lists rooms in a Mural workspace

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List Murals

Lists Murals in a room

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List Templates

Lists available Mural templates

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New Mural Workspace

Triggers when a new Mural workspace is created

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New Mural Room

Triggers when a new Mural room is created

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New Mural

Triggers when a new Mural is created

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New Mural Item

Triggers when a new item is added to a Mural

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

App details

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Mural

MURAL is a digital workspace for visual collaboration. Create and share visual boards, conduct workshops, and brainstorm ideas with your team in real-time, regardless of location.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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