Connect Zendesk and Microsoft Outlook with AI
Popular Zendesk and Microsoft Outlook Integrations
Create Zendesk tickets for important Outlook calendar events
Send weekly Zendesk ticket summaries to Outlook
Send Outlook emails for unresolved Zendesk tickets older than a week
Escalate Zendesk tickets to Outlook calendar events for urgent follow-up
Send VIP Zendesk tickets alerts to Outlook
Send Outlook emails for new Zendesk tickets
How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Send weekly Zendesk ticket summaries to Outlook"
Create Zendesk tickets for important Outlook calendar events
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
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Our Capabilities
See what DryMerge can do with Zendesk + Microsoft Outlook.
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
Update User
Updates an existing Zendesk user
Remove Tags from Ticket
Removes tags from a Zendesk ticket
Attach File to Ticket
Attaches a file to a Zendesk ticket
Update Ticket
Updates an existing Zendesk ticket
Create User
Creates a new Zendesk user
Search Zendesk
Searches for Zendesk objects based on a query
List Custom Fields
Lists all custom fields in a Zendesk instance
Add Attachments to Ticket
Adds one or more file attachments to an existing Zendesk ticket
App details
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
Microsoft Outlook
Outlook is a personal information manager from Microsoft, primarily an email client. Automate email communication and manage calendar events.
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