How can I filter for attachments only in high-priority tickets?

DryMerge allows you to filter attachments by ticket priority. Specify that you only want attachments from high-priority tickets, and DryMerge will handle the rest.

Can I also use this with Google Drive instead of Notion?

Yes, you can use this with Google Drive instead of Notion. Describe the necessary changes, and DryMerge will configure the automation for Google Drive.

Which people use this automation? What do they use it for?

This automation is useful for support agents who need to maintain comprehensive documentation of ticket details, including attachments.

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Notion + Zendesk

Add Zendesk Ticket Attachments to Notion

Ensure all relevant files and attachments are available in your Notion pages by uploading Zendesk ticket attachments automatically. This helps in maintaining comprehensive and well-documented support records.

New Ticket Attachment

Triggers when a new attachment is added to a Zendesk ticket.

Upload to Notion

Adds the attachment to a specified Notion page.

See more Notion to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Log Zendesk Ticket Assignments in Notion

Notion + Zendesk

Track Zendesk Ticket Reassignments in Notion

Notion + Zendesk

Log Zendesk Ticket Updates in Notion

Notion + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Add Zendesk ticket attachments to Notion"

Add Zendesk ticket attachments to Notion

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Notion + Zendesk.

List Databases

Lists all databases

List Pages

Lists all pages in a specified database

Search Pages

Searches through pages based on a query

Search Databases

Searches through databases based on a query

Create Page

Creates a new page within a specified database

Read Page

Reads the contents of a specified page

Edit Page

Edits the contents of a specified page

Delete Page

'Deletes' (archives) a specified page

New Notion Page

Triggers when a new Notion page is created

Notion Page Updated

Triggers when a page is updated in a Notion database

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

Notion

Notion is an all-in-one workspace for notes, tasks, wikis, and databases. Create, update, and sync data between Notion and other tools.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.