Discord + Zendesk

Assign Zendesk Tickets from Discord Messages

Enable team members to assign Zendesk tickets directly from Discord messages. This automation streamlines the ticket assignment process, allowing quick delegation of tasks while communicating on Discord.

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New Ticket Message

Triggers when a new message about a ticket appears in Discord.

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Assign Zendesk Ticket

Updates the ticket assignment in Zendesk with new details.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Assign Zendesk tickets from Discord messages"

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Assign Zendesk tickets from Discord messages

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Discord + Zendesk.

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Read Channel Messages

Retrieves messages from a Discord channel

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List Channels

Lists all channels in a Discord server

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Send Channel Message

Sends a message to a Discord channel

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Send Direct Message

Sends a direct message to a Discord user

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Assign Role

Assigns a role to a Discord user

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Remove Role

Removes a role from a Discord user

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New Discord Channel Message

Triggers when a new message is posted in a Discord channel

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New Discord User Added

Triggers when a new user is added to a Discord server

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Role Assigned to User

Triggers when a role is assigned to a user

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New Discord Event

Triggers when a new Discord event is created

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

App details

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Discord

Discord is a voice, video, and text communication platform. Automate community management and engage with members through chat.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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