Jira + Zendesk

Close Jira Issues When Zendesk Tickets Are Solved

Ensure that resolved customer issues are promptly closed in your development tracking system by automatically closing the corresponding Jira issue when a Zendesk ticket is marked as solved. This helps keep your Jira projects up-to-date and accurately reflects the status of customer issues.

zendesk Logo

Solved Zendesk Ticket

Detects when a Zendesk ticket is marked as solved.

jira Logo

Close Linked Issue

Automatically closes the Jira issue linked to a solved Zendesk ticket, keeping your development board clean and up-to-date.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Close Jira issues when Zendesk tickets are solved"

Speech bubble

Close Jira issues when Zendesk tickets are solved

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Connect background

Sure! Connecting

Jira Logo + Zendesk Logo

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Jira Logo
Zendesk Logo

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Jira + Zendesk.

jira Logo

Get Issue Schema

Gets the schema for Jira issues in a project

jira Logo

Add Attachment to Jira Issue

Adds a file attachment to a Jira issue

jira Logo

Link Jira Issues

Links two Jira issues

jira Logo

Create Jira Issue

Creates a new Jira issue

jira Logo

Update Jira Issue

Updates an existing Jira issue

jira Logo

Add Comment to Jira Issue

Adds a comment to a Jira issue

jira Logo

Add Watcher to Jira Issue

Adds a watcher to a Jira issue

jira Logo

Move Jira Issue to Sprint

Moves a Jira issue to a sprint

jira Logo

Search Issues

Searches for Jira issues based on a query

jira Logo

List Issue Types

Lists all Jira issue types

jira Logo

List Projects

Lists all Jira projects

jira Logo

List Sprints

Lists all Jira sprints

App details

Jira Logo

Jira

Jira is a powerful project management tool for agile teams to plan, track, and release software. Create user stories, issues, plan sprints, and distribute tasks across your software team.

Zendesk Logo

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

Related apps

Get Started with DryMerge

Sign up for a free trial and start automating today.