How can I filter for tickets containing bug reports?

DryMerge allows you to filter for tickets containing bug reports by keywords or specific fields. Define what constitutes a bug report, and DryMerge will filter the tickets accordingly.

Can additional fields from Zendesk be included in the GitHub issue?

Yes, you can include additional fields from Zendesk in the GitHub issue. Specify which fields to include, and DryMerge will map them accordingly.

Are there any size limitations for the tickets to be converted into GitHub issues?

Ensure that the content size of the Zendesk tickets complies with GitHub's issue size limits to prevent any data truncation.

Who uses this automation and why?

Support and development teams use this automation to ensure that bug reports are captured with all necessary details, facilitating efficient resolution.

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GitHub + Zendesk

Create Detailed GitHub Issues from Zendesk Bug Reports

Ensure that bug reports are thoroughly documented by creating detailed GitHub issues from Zendesk tickets. Include all relevant information to aid the development team in addressing the bugs efficiently.

New Bug Report Ticket

Identifies when a new ticket flagged as a bug report is created in Zendesk.

Create GitHub Issue

Generates a detailed GitHub issue with all the relevant ticket information to help developers tackle the bugs effectively.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create GitHub Issues from New Zendesk Tickets

GitHub + Zendesk

Create Task Lists for New Zendesk Tickets in GitHub Projects

GitHub + Zendesk

Alert GitHub Developers of New Zendesk Customer Tickets

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create detailed GitHub issues from Zendesk bug reports"

Create detailed GitHub issues from Zendesk bug reports

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

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