How can I filter for only important customer support procedures?

DryMerge allows you to filter procedures by importance. Specify the criteria that define 'important,' such as specific tags or keywords, and DryMerge will handle the rest.

Can I use this with Microsoft Word instead of Google Docs?

Yes, you can use this with Microsoft Word instead of Google Docs. Describe the necessary changes, and DryMerge will adjust the automation accordingly.

Which people use this automation? What do they use it for?

Customer support managers and team leaders use this automation to ensure that the support team has access to the latest procedures and best practices, improving training efficiency and service quality.

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Google Docs + Salesforce

Create Handbooks in Google Docs for New Salesforce Support Procedures

Streamline your customer support process by creating a comprehensive Google Docs handbook whenever a new support procedure is added in Salesforce. This automation ensures all customer support representatives have access to updated procedures and best practices, enhancing training and consistency.

New Customer Support Procedure

Triggers when a new support procedure is added in Salesforce.

Create Handbook

Generates a Google Docs handbook with the new procedure details.

See more Google Docs to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

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How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create handbooks in Google Docs for new Salesforce support procedures"

Create handbooks in Google Docs for new Salesforce support procedures

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Docs + Salesforce.

Create Doc

Creates a new Google Doc

Delete Doc

Deletes a Google Doc

Update Doc

Updates an existing Google Doc

Read Doc

Reads details of a Google Doc

Search Docs

Searches Google Docs

New Google Doc

Triggers when a new Google Doc is created

Create Contact

Creates a new contact in Salesforce

Delete Contact

Deletes a contact in Salesforce

Update Contact

Updates an existing contact in Salesforce

Read Contact

Reads details of a contact in Salesforce

Create Account

Creates a new account in Salesforce

Delete Account

Deletes an account in Salesforce

App details

Google Docs

Google Docs is a web-based word processing application for creating, editing, and collaborating on documents. Generate documents and populate templates.