Microsoft To Do + Zendesk
Create Microsoft To-Do Tasks for Zendesk Tickets with Long Response Times
Streamline your support ticket triage by creating tasks in Microsoft To-Do for tickets experiencing long response times in Zendesk. This helps bring overdue tickets to attention and ensures they are handled promptly.
High Response Time Ticket
Triggers when a Zendesk ticket exceeds the specified response time.
Create To-Do Task
Adds a Microsoft To-Do task for the overdue ticket.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Create Microsoft to-do tasks for Zendesk tickets with long response times"
Create Microsoft to-do tasks for Zendesk tickets with long response times
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Microsoft To Do + Zendesk.
Create Microsoft To-Do List
Creates a new list in Microsoft To-Do
List Microsoft To-Do Lists
Lists all the lists in Microsoft To-Do
Create Microsoft To-Do Task
Creates a new task in a Microsoft To-Do list
Update Microsoft To-Do Task
Updates an existing task in Microsoft To-Do
Mark Microsoft To-Do Task as Completed
Marks a task as completed in Microsoft To-Do
List Microsoft To-Do Tasks
Lists all tasks in a Microsoft To-Do list
New Microsoft To-Do Task
Triggers when a new task is created in Microsoft To-Do
Completed Microsoft To-Do Task
Triggers when a task is marked as completed in Microsoft To-Do
Updated Microsoft To-Do Task
Triggers when a task is updated in Microsoft To-Do
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
App details
Microsoft To Do
Microsoft To Do is a cloud-based task management application. Create to-do lists, set reminders, and collaborate on shared tasks to boost productivity.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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