Microsoft To Do + Zendesk

Create Microsoft To-Do Tasks for Zendesk Tickets with Long Response Times

Streamline your support ticket triage by creating tasks in Microsoft To-Do for tickets experiencing long response times in Zendesk. This helps bring overdue tickets to attention and ensures they are handled promptly.

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High Response Time Ticket

Triggers when a Zendesk ticket exceeds the specified response time.

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Create To-Do Task

Adds a Microsoft To-Do task for the overdue ticket.

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Microsoft to-do tasks for Zendesk tickets with long response times"

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Create Microsoft to-do tasks for Zendesk tickets with long response times

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

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Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Microsoft To Do + Zendesk.

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Create Microsoft To-Do List

Creates a new list in Microsoft To-Do

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List Microsoft To-Do Lists

Lists all the lists in Microsoft To-Do

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Create Microsoft To-Do Task

Creates a new task in a Microsoft To-Do list

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Update Microsoft To-Do Task

Updates an existing task in Microsoft To-Do

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Mark Microsoft To-Do Task as Completed

Marks a task as completed in Microsoft To-Do

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List Microsoft To-Do Tasks

Lists all tasks in a Microsoft To-Do list

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New Microsoft To-Do Task

Triggers when a new task is created in Microsoft To-Do

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Completed Microsoft To-Do Task

Triggers when a task is marked as completed in Microsoft To-Do

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Updated Microsoft To-Do Task

Triggers when a task is updated in Microsoft To-Do

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Create Organization

Creates a new Zendesk organization

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Create Ticket

Creates a new Zendesk ticket

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Add Comment to Ticket

Adds a comment to a Zendesk ticket

App details

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Microsoft To Do

Microsoft To Do is a cloud-based task management application. Create to-do lists, set reminders, and collaborate on shared tasks to boost productivity.

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Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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