Can I filter the activities summarized in the weekly form?

Yes, you can define criteria such as activity type, specific keywords, or ticket priority to filter the activities included in the weekly summary form.

What activities can be included in the weekly summary?

You can specify which activities, such as resolved tickets, new tickets, or customer ratings, to include in the weekly summary. DryMerge will tailor the form to fit your needs.

Which teams benefit from this automation?

Support managers and operations teams who need to keep track of weekly performance metrics and customer support activities will find this automation very useful.

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Google Forms + Zendesk

Generate Weekly Summary Forms for Zendesk Activities

Keep a weekly summary of your Zendesk activities well-organized by automatically generating a Google Form that encapsulates key activities and metrics. This automation assists teams in reviewing performance, identifying trends, and making informed decisions based on comprehensive data.

Weekly Activity Summary

Triggers every week to summarize Zendesk activities.

Generate Summary Form

Creates a Google Form with weekly Zendesk activities summary.

See more Google Forms to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Customer Feedback Forms for Zendesk Tickets

Google Forms + Zendesk

Notify Team Members via Google Forms for Zendesk Ticket Reassignments

Google Forms + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Generate weekly summary Forms for Zendesk activities"

Generate weekly summary Forms for Zendesk activities

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Forms + Zendesk.

List Forms

Lists all Google Forms

New Google Form Response

Triggers when a new response is submitted to a Google Form

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

Add Comment to Ticket

Adds a comment to a Zendesk ticket

Update Organization

Updates an existing Zendesk organization

Update User

Updates an existing Zendesk user

Remove Tags from Ticket

Removes tags from a Zendesk ticket

Attach File to Ticket

Attaches a file to a Zendesk ticket

Update Ticket

Updates an existing Zendesk ticket

Create User

Creates a new Zendesk user

Search Zendesk

Searches for Zendesk objects based on a query

App details

Google Forms

Google Forms is a survey administration software for collecting information through personalized quizzes and surveys. Create forms, manage responses, and trigger actions based on form submissions.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.