How can I filter for only high-priority customer issues?

DryMerge allows you to filter issues by their priority level. Simply define what criteria mark an issue as high-priority, and DryMerge will handle the rest.

Can I use this with another database tool instead of Airtable?

Yes, you can replace Airtable with another supported database tool. Just describe the changes you need, and DryMerge will configure the automation accordingly.

Which people use this automation? What do they use it for?

Customer support teams use this automation to keep track of customer issues and ensure timely resolutions. This can help improve overall customer satisfaction and retention.

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Airtable + Salesforce

Log Customer Issues from Salesforce in Airtable

Streamline your customer success by instantly logging customer issues from Salesforce directly into Airtable. This ensures a centralized and accessible database for easier tracking and resolution of customer issues.

New Customer Issue

Triggers when a customer issue is created in Salesforce.

Log Issue in Airtable

Adds the customer issue to an Airtable base.

See more Airtable to Salesforce integrations or use AI to customize your automation.

or pick a common variation below

Log Salesforce Support Tickets in Airtable

Airtable + Salesforce

Add Salesforce Closed Deals to Airtable

Airtable + Salesforce

Archive Closed Salesforce Deals in Airtable

Airtable + Salesforce

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer issues from Salesforce in Airtable"

Log customer issues from Salesforce in Airtable

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Airtable + Salesforce.

List Bases

Lists all bases in Airtable

Get Base Schema

Gets the schema of a specific base in Airtable

Create Base

Creates a new base in Airtable

Create Comment

Creates a new comment on an Airtable record

Update Comment

Updates an existing comment on an Airtable record

List Comments

Lists all comments on an Airtable record

Delete Comment

Deletes a comment from an Airtable record

Create Field

Creates a new field in an Airtable table

Create Record

Creates a new record in an Airtable table

Read Record

Reads details of a record in an Airtable table

Update Record

Updates an existing record in an Airtable table

Delete Record

Deletes a record from an Airtable table

App details

Airtable

Airtable is a low-code platform for building collaborative apps. Create, update, and sync records, and connect your databases with other tools.

Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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