How can I filter for only critical support tickets?

DryMerge allows you to filter support tickets based on keywords or priority levels. Specify what criteria define 'critical,' and DryMerge will handle the rest.

Can I use this with Trello instead of Google Sheets?

Yes, you can use this with Trello instead of Google Sheets. Describe the necessary changes, and DryMerge will configure the automation to fit Trello.

Who uses this automation, and what do they use it for?

This automation is used by customer support teams to ensure all reported issues are logged systematically and resolved efficiently.

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Google Sheets + Slack

Log Customer Support Tickets from Slack to Google Sheets

Efficiently track customer support tickets by logging them from Slack to Google Sheets. This automation ensures no issue gets overlooked, allowing your support team to address and resolve issues promptly.

New Slack Issue

Triggers when a customer reports an issue in Slack.

Log in Google Sheets

Adds the customer's issue to your support Google Sheet.

See more Google Sheets to Slack integrations or use AI to customize your automation.

or pick a common variation below

Compile Team Poll Results from Slack to Google Sheets

Google Sheets + Slack

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Google Sheets + Slack

Log Sales Inquiries from Slack to Google Sheets

Google Sheets + Slack

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Log customer support tickets from Slack to Google Sheets"

Log customer support tickets from Slack to Google Sheets

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Slack.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Added or Updated Google Sheet Row

Triggers when a row is added or updated in a Google Sheet

Show Channels

Displays a list of channels

Show Users

Displays a list of users

Send Message

Sends a message

Edit Message

Edits a message

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.

Slack

Slack is a collaboration hub that brings team communication together in one place. Streamline communication and trigger actions based on messages and events.