Google Chat + Zendesk
Notify Google Chat of First Response Times in Zendesk
Ensure that first response times are tracked by posting them in Google Chat. This helps the team maintain quick response rates and improves customer satisfaction.
Zendesk First Response Time Recorded
Triggers when the first response time for a ticket is recorded in Zendesk.
Notify in Google Chat
Posts the first response time to your Google Chat.
See more Google Chat to Zendesk integrations or use AI to customize your automation.
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How to use DryMerge
Ask for what you want.
Tell DryMerge what you want to automate using plain English. For example, "Notify Google Chat of first response times in Zendesk"
Notify Google Chat of first response times in Zendesk
DryMerge figures out the details.
Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.
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+ Your workflow is ready to go!
Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.
Frequently Asked Questions
Our Capabilities
See what DryMerge can do with Google Chat + Zendesk.
Send Message
Sends a message to a Google Chat space
Create Space
Creates a new Google Chat space
Get Space
Gets details of a Google Chat space
List Spaces
Lists all Google Chat spaces
Add Member
Adds a member to a Google Chat space
List Members
Lists all members in a Google Chat space
Add Reaction
Adds a reaction to a Google Chat message
List Reactions
Lists all reactions on a Google Chat message
Create Organization
Creates a new Zendesk organization
Create Ticket
Creates a new Zendesk ticket
Add Comment to Ticket
Adds a comment to a Zendesk ticket
Update Organization
Updates an existing Zendesk organization
App details
Google Chat
Google Chat is a communication software built for teams. Collaborate easily with direct messages and group conversations, share files, and integrate with other Google Workspace tools.
Zendesk
Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.
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