How can I filter for updates on critical GitHub issues?

DryMerge allows you to filter updates on GitHub issues based on their criticality. Specify what constitutes a 'critical' issue, and DryMerge will filter the updates.

Can notifications include specific GitHub issue updates only?

Yes, you can customize notifications to include only specific GitHub issue updates. Specify which types of updates you want to notify agents about, and DryMerge will include them accordingly.

Are there limits to the number of notifications that can be sent?

DryMerge relies on Zendesk and GitHub's notification systems, so ensure your usage is within their limits to avoid missing updates.

Who benefits from this automation and how?

This automation is beneficial for support agents and engineering teams. It enhances communication and ensures that agents can provide accurate and timely updates to customers.

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GitHub + Zendesk

Notify Zendesk Agents of GitHub Issue Updates

Keep your support team in the loop by notifying Zendesk agents when there are updates to GitHub issues linked to their tickets. This ensures that agents can provide timely updates to customers.

GitHub Issue Update

Detects updates to issues in a specified GitHub repository.

Notify Zendesk Agents

Sends a notification to relevant Zendesk agents about the GitHub issue update, ensuring they stay informed and can update customers in a timely manner.

See more GitHub to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Create Task Lists for New Zendesk Tickets in GitHub Projects

GitHub + Zendesk

Alert GitHub Developers of New Zendesk Customer Tickets

GitHub + Zendesk

Update Zendesk Tickets Based on GitHub Issue Comments

GitHub + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Notify Zendesk agents of GitHub issue updates"

Notify Zendesk agents of GitHub issue updates

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with GitHub + Zendesk.

Create Issue

Creates a new issue in a GitHub repository

Comment on Issue

Comments on an existing issue in a GitHub repository

Create Pull Request

Creates a new pull request in a GitHub repository

Update Issue

Updates an existing issue in a GitHub repository

List GitHub Owners and Repositories

Lists all owners (users and organizations) and their repositories that the authenticated user can access

New GitHub Commit

Triggers when a new GitHub commit is made

New GitHub Issue

Triggers when a new GitHub issue is created

New GitHub Pull Request

Triggers when a new GitHub pull request is created

New GitHub Star

Triggers when a new GitHub star is received

New Comment

Triggers when a new comment is added to a GitHub repository

Create Organization

Creates a new Zendesk organization

Create Ticket

Creates a new Zendesk ticket

App details

GitHub

GitHub is a web-based platform for version control and collaboration. Automate development processes and trigger actions based on repository events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Sales CRM

Get Started with DryMerge

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