How can I filter for only high-priority escalation emails?

DryMerge allows you to filter for high-priority emails by specifying criteria such as keywords or specific senders. Just define what constitutes 'high-priority,' and DryMerge will do the rest.

Can I use Gmail instead of Outlook for this automation?

Yes, you can use Gmail instead of Outlook. Simply specify the change, and DryMerge will adjust the automation accordingly.

Who uses this automation and for what purpose?

This automation is commonly used by customer support teams to ensure urgent escalations are tracked accurately and addressed in a timely manner.

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Google Sheets + Microsoft Outlook

Track Customer Support Escalations in Google Sheets from Outlook Emails

Keep track of critical customer support escalations by logging details from Outlook emails to a dedicated Google Sheet. This helps your support team manage and respond to urgent issues promptly and efficiently.

New Escalation Email

Triggers when a high-priority escalation email arrives in Outlook.

Log to Google Sheet

Adds email details to your Google Sheet.

See more Google Sheets to Microsoft Outlook integrations or use AI to customize your automation.

or pick a common variation below

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Google Sheets + Microsoft Outlook

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Track customer support escalations in Google Sheets from Outlook emails"

Track customer support escalations in Google Sheets from Outlook emails

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Sheets + Microsoft Outlook.

Delete Sheet

Handles the deletion of Google Sheets' first tab

Read Sheet

Handles reading from Google Sheets' first tab

Create Tab

Creates a new tab in Google Sheets

Update Sheet

Handles updates to Google Sheets' first tab

Search Sheets

Searches Google Sheets

List Sheets

Lists all Google Sheets sorted by creation date

New Google Sheet

Triggers when a new Google Sheet is created

Added or Updated Google Sheet Row

Triggers when a row is added or updated in a Google Sheet

Send Email

Sends an Outlook email

Make Draft

Makes a draft in Outlook

Forward Email

Forwards an Outlook email

Create Calendar Event

Creates a new Outlook calendar event

App details

Google Sheets

Google Sheets is a web-based spreadsheet application for creating, editing, and collaborating on spreadsheets. Read, write, and manipulate data for powerful data management and analysis.