Connect Salesforce and Zendesk to automate work with AI

Trigger app

Unresolved Case Detected

Action app

Create Zendesk Ticket

Infinite possibilities

Loved by people at 1000+ companies

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Automate your first workflow

Quickly automate your work with Salesforce and Zendesk using DryMerge's templates.

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Notify sales team of VIP Zendesk tickets

Salesforce + Zendesk

Create Zendesk tickets for unresolved Salesforce cases

Salesforce + Zendesk

Send Zendesk satisfaction surveys for resolved Salesforce cases

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Update Zendesk ticket priority from Salesforce opportunity values

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Create Salesforce opportunities from Zendesk ticket escalations

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Send Zendesk ticket updates to Salesforce account managers

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How DryMerge works

DryMerge lets you automate work between apps with plain English. Here's how it works.

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Notify sales team of vip Zendesk tickets

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Create Zendesk tickets for unresolved Salesforce cases"

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Sure! Connecting

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DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

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Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Connect Salesforce and Zendesk to integrate crucial parts of your business

With DryMerge, you can automate a wide range of tasks, from simple data entry to complex, end-to-end workflows. Discover some of the essential business processes that users automate with DryMerge.

Automate your lead management and improve conversions

DryMerge allows you to automate your entire lead management process, from initial contact to closing the sale.

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Ask for an automation, and we'll use AI to create it for you in seconds.

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Supported triggers and actions

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Create Contact

Creates a new contact in Salesforce

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Delete Contact

Deletes a contact in Salesforce

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Update Contact

Updates an existing contact in Salesforce

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Read Contact

Reads details of a contact in Salesforce

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Create Account

Creates a new account in Salesforce

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Delete Account

Deletes an account in Salesforce

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Update Account

Updates an account in Salesforce

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Read Account

Reads an account in Salesforce

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Create Case

Creates a new case in Salesforce

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About Salesforce

Salesforce is a leading customer relationship management (CRM) platform. Automate sales processes and manage customer data.

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About Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.

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Get Started with DryMerge

Sign up for a free trial and start automating today.