How can I filter for performance metrics from specific departments?

DryMerge allows you to filter performance metrics by department. Define which departments you're interested in, and DryMerge will generate the reports accordingly.

Can I use PowerBI for more advanced reports?

Yes, once the data is in Google Drive, you can use PowerBI or any other advanced reporting tool for further analysis and visualization.

Which people use this automation? What do they use it for?

Customer support managers and strategists use this automation for reviewing performance and planning improvements.

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Google Drive + Zendesk

Generate Monthly Zendesk Performance Reports in Google Drive

Produce comprehensive monthly performance reports of Zendesk tickets and save them in Google Drive. This facilitates the review of service efficiency and the detection of trends over time.

End of Month

Triggers at the end of each month.

Save Performance Report

Generates and saves Zendesk performance report to Google Drive.

See more Google Drive to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Generate Weekly Zendesk Ticket Reports in Google Drive

Google Drive + Zendesk

Store Zendesk Customer Contact Information in Google Drive

Google Drive + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Generate monthly Zendesk performance reports in Google Drive"

Generate monthly Zendesk performance reports in Google Drive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Zendesk.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

Updated Google Drive Document

Triggers when a Google Drive document is modified

Create Organization

Creates a new Zendesk organization

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.