How can I filter for tickets created in a specific department?

DryMerge allows you to filter tickets based on department. Specify which department(s) you are interested in, and DryMerge will generate reports accordingly.

Can I use this with OneDrive instead of Google Drive?

Yes, you can use OneDrive or another cloud storage service. Describe your needs, and DryMerge will adjust the automation to suit your preferences.

Which people use this automation? What do they use it for?

Customer service leads use this automation to monitor ticket trends and allocate resources appropriately.

Home Contact Pricing Apps Blog

Google Drive + Zendesk

Generate Weekly Zendesk Ticket Reports in Google Drive

Generate weekly reports of new Zendesk tickets and save them in Google Drive. This is useful for reviewing incoming ticket volume and types over time.

Weekly Tickets Report

Triggers every week to compile new Zendesk tickets.

Save Weekly Report

Saves the weekly report in Google Drive.

See more Google Drive to Zendesk integrations or use AI to customize your automation.

or pick a common variation below

Generate Monthly Zendesk Performance Reports in Google Drive

Google Drive + Zendesk

Archive Old Zendesk Tickets in Google Drive

Google Drive + Zendesk

Record Zendesk Ticket Updates in Google Drive Spreadsheet

Google Drive + Zendesk

How to use DryMerge

Ask for what you want.

Tell DryMerge what you want to automate using plain English. For example, "Generate weekly Zendesk ticket reports in Google Drive"

Generate weekly Zendesk ticket reports in Google Drive

DryMerge figures out the details.

Based on your description, DryMerge identifies the apps involved, determines the appropriate triggers and actions, and creates the automation for you.

Sure! Connecting

Your workflow is ready to go!

Once DryMerge has created your automation, it will run automatically whenever the trigger event occurs, saving you time and effort.

Frequently Asked Questions

Our Capabilities

See what DryMerge can do with Google Drive + Zendesk.

Create Drive Folder

Creates a new Google Drive folder

Delete Drive Folder

Deletes an existing Google Drive folder

Read Drive Folder

Reads details of a Google Drive folder

Search Drive

Searches Google Drive

Create Google Drive File

Creates a new file in Google Drive

Move Drive File

Moves a file to a different folder in Google Drive

List Google Drive Folders

Lists folders in Google Drive, optionally within a specific parent folder

New Google Drive Document

Triggers when a new Google Drive document is created

New Google Drive Folder

Triggers when a new Google Drive folder is created

New Google Drive File

Triggers when a new file is created in Google Drive

Updated Google Drive Document

Triggers when a Google Drive document is modified

Create Organization

Creates a new Zendesk organization

App details

Google Drive

Google Drive is a cloud storage service for storing, accessing, and sharing files. Upload, organize, and manage files, and trigger workflows based on file events.

Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software. Manage support tickets, automate customer service workflows, and track performance.